Once a booking has been confirmed in writing, either via Facebook/Email/Whatsapp or any other forms of social media, this booking will be classed as a confirmed booking.  This will include whether a deposit has been taken or not and the cancellation policies will be enforced.   

 

The deposit/booking fee is non-refundable not refundable in the event the booking is cancelled for any reason.

In the event that The Client cancels the Event they will be liable to pay cancellation charges as follows:

1. Cancellation over 60 days prior to the Event Date: No Fee

2. Cancellation made 30-59 days prior to the Event Date: 25% of Total Invoice

3. Cancellation made 15-29 days prior to the Event Date: 50% of Total Invoice

4. Cancellation made less than 15 days prior to the Event Date: 100% of Total Invoice

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It is up to the customer to check our policies and we do not have to advise you directly of our terms and conditions. Should the payments not be made, we reserve the right to recover our costs via a third party.

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Any alterations to the terms of booking require a notice period of 8 weeks, otherwise the original confirmed day/timings will be payable. This is due to the fact other events may be booked in before or after your event and we cannot always accommodate last minute changes.

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The only exception to these conditions would be adverse weather conditions (as advised by the Met Office) and the full balance will not be applied but a percentage only of 50%.

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Cancellations from us can sometimes be unavoidable, due to staff illness, family emergencies etc.  We do try to give as much notice as possible. If the Agreement is cancelled by Fabulous Face Painting, the unused portion of the Fee will be refunded to the customer.

If for any reason a specified artist is unable to attend an event, then Fabulous Face Painting will do its best to provide another artist associated with Fabulous Face Painting. If this is not possible, Fabulous Face Painting will either reschedule the event or will refund the Booking Fee.